New Technical Centre for Asia Pacific (TCAP)

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TOTAL has opened a new Technical Centre for Asia Pacific (TCAP) in Mumbai, India. The world-class lab, spread over three floors, signals TOTAL’s plans to step up activities in the Asia-Pacific oil and gas industry.

Mr Bruno Pahlawan, Research Vice President of TOTAL Supply & Marketing, said, “This excellent technical facility is the strategic tool of TOTAL Supply & Marketing Specialties operations, which will further reinforce the current R&D efforts of the TOTAL Centre de Recherche de Solaize (CReS) located in France.”

“The 600sqm centre will have state-of-the-art equipment to focus on four main business lines which are Lubricants, Bitumens, Fuel Additives and Special Fluids, ” adds Francis Jan, Senior Vice President of TOTAL Specialties.

The new technical facility will also be hosting the first TOTAL ANAC Lab outside Europe, an oil condition monitoring service that helps customers in the diagnosis of their engines and equipment parts, in order to offer recommendations for better equipment maintenance to enhance performance and life.

Mr Jan elaborated further, “Besides developing products for future transmission technology, the facility will also have pilot labs for Asian products and be equipped to test base oils and additives to meet Asian requirements.”


The key objectives of TCAP are :


To provide value adding technical support to the partners and customers, in the areas of product development, analysis, product training and field testing. It will:
– Provide technical support to key industrial customers and Original Equipment Manufacturers (OEMs) according to their specific requirements
– Assess customer needs and provide solutions after thorough analysis and studies
To adapt existing products through integration of local components.
To relay and continue the developments launched and supervised by TOTAL’s worldwide R&D Centres: oil for new powertrains, emulsions and polymer modified bitumen.
Mr Francois Dehodencq, Senior Vice President of TOTAL Supply & Marketing Asia Pacific concluded, “The Asia-Pacific market for TOTAL’s lubricants is strong as a third of the company’s volumes is sold in this region. TCAP reflects TOTAL’s recognition of the rapidly developing Asian markets especially India and China. It brings us closer to our customers and enables our affiliates to provide faster response to their needs.”

Depending on the requirements, TCAP will collaborate with TOTAL’s R&D Centres in France and external testing agencies to offer advanced solutions to customers. TCAP will also organise technical training sessions for customers.

In terms of Health, Safety, Environment & Quality (HSEQ) standards, TCAP adopts processes in line with the international standards like :
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ISO 9001:2008
OSHAS 18001:2008 for Quality
ISO 14001 for Environment, and Occupational Health & Safety Management Systems respectively.
In the Asia Pacific, TOTAL Supply & Marketing is involved in a wide range of products and services including retail networks, lubricants, LPG, special fluids, aviation and fuels for transportation and power, with the Regional Headquarter located in Singapore.